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🤎 POLÍTICAS Y CONDICIONES DE RESERVA

Para brindarte una experiencia organizada, personalizada y de calidad, te pedimos que leas atentamente nuestras políticas antes de reservar tu turno.

01. RESERVA DE TURNOS

Para confirmar tu cita, se deberá abonar una seña de $15.000. Sin el pago de la misma, el turno no se considerará reservado.

La seña se descontará del valor total del servicio el día de tu cita.

02. REPROGRAMACIONES

Si necesitás modificar tu turno, deberás solicitarlo con un mínimo de 48 horas de anticipación.

Los cambios realizados dentro de ese plazo permitirán conservar la seña para una nueva fecha, sujeto a la disponibilidad de la agenda.

Las solicitudes fuera del plazo establecido se considerarán cancelaciones tardías y podrán implicar la pérdida de la seña, debiendo abonarse una nueva para reservar otro turno.

03. CANCELACIONES Y AUSENCIAS

Sabemos que pueden surgir imprevistos. Sin embargo, cada turno se organiza exclusivamente para vos, reservando tiempo y recursos para brindarte el servicio.

* Las cancelaciones deberán comunicarse con al menos 48 horas de anticipación.

* La inasistencia sin aviso o la cancelación fuera del plazo establecido implicará la pérdida de la seña.

* Para solicitar una nueva cita luego de una inasistencia o cancelación tardía, se deberá abonar una nueva seña.

En caso de no poder asistir, te pedimos que nos avises lo antes posible.

04. PUNTUALIDAD

Contamos con una tolerancia máxima de 10 minutos.

Superado ese tiempo, el turno podrá cancelarse si la demora compromete la calidad del servicio o la atención de las siguientes clientas. En ese caso, la seña se considerará perdida.

Si llegás antes de tu horario, te pedimos que aguardes hasta la hora acordada, ya que cada cita cuenta con un tiempo de preparación y atención específico.

05. CONDICIONES PARA LA ATENCIÓN

Para garantizar un procedimiento adecuado, te solicitamos:

* Asistir con la zona de los ojos limpia, sin maquillaje ni residuos de productos.

* Informar previamente cualquier alergia, sensibilidad ocular, afección de la piel o condición que pueda influir en el procedimiento.

* Comunicar cirugías recientes o cualquier situación relevante para evaluar si es conveniente realizar el servicio.

* Si utilizás lentes de contacto, traer un estuche para retirarlos cuando corresponda.

* Asistir sin acompañantes, salvo que se haya coordinado previamente una excepción.

El retiro de maquillaje, extensiones anteriores u otros productos que requieran tiempo adicional podrá tener un costo extra, el cual se informará antes de realizarlo.

06. VALORES Y SEÑAS

La seña garantiza la reserva del espacio en nuestra agenda, pero no congela el precio del servicio ante futuras modificaciones de tarifas.

El importe abonado se descontará del total correspondiente al servicio realizado.

Cualquier costo adicional será informado antes de proceder.

07. COMPROMISO Y RESPETO

En Olina Lashes valoramos tu tiempo y esperamos el mismo compromiso con nuestros horarios y condiciones de atención.

Estas políticas nos permiten mantener una agenda organizada y ofrecer a cada clienta la dedicación que merece.

Al realizar la reserva, confirmás que leíste y aceptaste nuestras políticas de atención.

Gracias por elegirnos y confiar en nuestro trabajo.

OLINA LASHES · Belleza, dedicación y profesionalismo.

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